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AMBERresponse.com
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AMBERresponse.com
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What is AMBERresponse.com?
AMBERresponse is a personal safety service combining the web with mobile phone messaging to automatically alert friends or colleagues that you may need assistance, even when you are unable to call for yourself. This unique and innovative service has won awards as well as high profile media attention.

What Officepark Provided
The entire process, website and back end processing including the integration with mobile phone technology was carried out by Officepark. Many of the facilities used by AMBERresponse.com have pioneered the way other businesses integrate across media. The website is able to receive a text message, convert it to speech and provide access to if either through the website, or via an automated call centre.

Building a Business
AMBERresponse has proved to be popular in many unexpected areas, initially launched as a service aimed at young single people, it was quickly adopted by other groups including walkers, lone workers and those taking part in potentially hazardous activities. Officepark has continued to develop the service to include additional functionality to provide a full service to the widest possible market of users. Valuable experience has been learned through the pay per use model on which AMBERresponse.com is based as well as the integration with mobile and fixed line telephone technology.

Modules Include:
  • Membership Tracking
  • Payment and Credit Card Interface
  • SMS send and receive service
  • Text to speech converstion
  • Timed alerting
  • Interface to telephone IVR (Interactive Voice Response system)
  • Online statements and usage tracking
  • Pre-payment token model for user accounts
  • Corporate / Affiliate promotion services


Link to the AMBERresponse.com site.